As an occupant, you always want to get home after a busy day without worrying about issues like a clogged up kitchen sink, a dirty, poorly-lit, and greasy staircase where your kids could trip and hurt themselves, or toilets that won’t flush. That’s why it’s always a good idea to have property managers around to assist your renting days without doing the tasks that you find so troublesome, as a tenant.
Property Managers are the ones who’re in charge of enforced contracts, background checks, reference calls, rent collection, property maintenance and all others. They’re the ones who protect rental investment property of the owner and ensure it is always in order.
If the owner of property you’re renting chooses to hire a professional property maintenance/ management company, you stand to have the benefits of a more structured approach especially in maintenance. They’ll do;
- Regular maintenance checks, inspections, and visits.
- Documentation of all maintenance performed.
- Recommendations for upgrades and improvements.
- Standard procedures for hiring and managing vendors and contractors.
HOW TO REPORT AN ISSUE TO PROPERTY MANAGERS
If you experience an issue that needs to have repairs or maintenance, there are multiple ways to reach out or communicate with the property’s assigned managers. You can send an email once a problem arises, or send a text message (perhaps call). Also if the property management company (like Practitioner Resources as example) has a Maintenance Software Program, you’re also free to advise and report.
So what happens next after your report?
- Property Managers may need more information to avoid additionals, do take time to give exact information.
- Indicate the location of the issue, what’s the concern about it or for appliances, provide the model of the device completely.
- The Property Management team will assess, review and determine what vendor they should send over; will it be plumber, appliance vendor, electrician etc.
- They will timely communicate with the tenant and the vendor to have the problem be taken care of as soon as able.
MORE ABOUT PROPERTY MAINTENANCE
Property maintenance is the process of preserving a residential or hospitality building and its immediate surroundings in an optimum condition through a set of specific maintenance activities. It includes;
- Garbage separation and disposal
- Servicing, repairs, and replacement of all mechanical and electrical systems (lighting, HVAC, water supply, water heating, etc.)
- Safety checks (proactive routine inspections of mechanical and electrical systems, fire fighting installations, and safety inspections of the entire premises).
- Cleaning of the building’s internal and external common areas (including drains, roof gutters, corridors, etc.)
- Rodent control and removal
- Gardening and landscaping
Property maintenance is beneficial for both the occupants and the property owner as it works to keep everyone happy. Every tenant must have come across an issue in the rental property they are residing with. Be it an issue with water, appliances, sink, wash area, etc. there are lots of areas and devices that somehow need to be addressed to. If you experience some concerns about your area, it’s always best to communicate with your property managers as quickly as possible.