Resolve QuickBooks

How to Resolve QuickBooks Error 3371 ?

Can’t seem to open or activate QuickBooks? Want to use QuickBooks? The majority of users have the same issue as you do. Error 3371 is a technical problem with QuickBooks. Blinking messages appear from time to time with QuickBooks Error 3371. This usually happens when you attempt to open or activate the software. In case of all the above problems, we will gladly assist you. It’s just right that you’re here today since our alpha topic is Error 3371 Status Code 11118 Quickbooks.

What is QuickBooks Error 3371? 

When the user attempts to operate the software for the very first time on the computer after the reconfiguration setup has been completed, an error message blinks on the desktop screen that states:

“QuickBooks Error Code 3371, Status Code 11118” 


QuickBooks Error Code 3371: The QuickBooks Software couldn’t load the license data.

You cannot initialize license properties due to this error, which can be caused by a forced shutdown or corrupted files. Press OK and exit. 

Reasons For Quickbooks Error Code 3371

As a user, you need to know about the prevalence of QuickBooks Error 3371, as the QuickBooks developer, Intuit has made it mandatory to save the license information on the computer hard disk. When a user loses the license information or other files associated with this license, all the data in the file gets damaged or corrupted, resulting in the QuickBooks 3371 error message to display on the desktop. 

  • Similarly, the user may encounter this error when attempting to clone the data in C:/ Drive to some other hard drive. To rewrite all the information, the user must delete and recreate the License info file.
  • The QbRegistration.dat file contains all the license-related data stored on the hard drive. Whenever this File QbRegistration is lost or accidentally deleted, the user will run into the QuickBooks error 3371 status code 1 issue and will not be able to open QuickBooks.
  • Microsoft Component MSXML is an essential part of running QBs Accounting on your PC. However, QuickBooks Accounting software is not able to run on your PC if this particular component gets damaged or corrupted.
  • QuickBooks accounting systems can often be hindered by anti-virus programs and outdated Windows versions. 
  • When the user fails to save the data file, the error 3371 will appear.

Triggers For QuickBooks Error Code 3371

The QuickBooks accounting software will not be able to be accessed when users experience QuickBooks Error 3371 Code 11118 in their system. For more such triggers, read below.

  • There are many crashes and corruptions in the Windows system. 
  • When the system encounters error 3371, a pop-up message will appear on the screen with the error information as:

“QuickBooks could not upload the license data. This may be due to a missing file or a damaged file”.

 “For error troubleshooting, notice this error & write in a web browser window.”  

Click OK to close the window.

  • The files of QB’s company cannot be viewed or accessed.
  • There is a delay in the operation of input devices, commands, & functions. 
  • It takes a long time for the computer system to respond.

Solutions to Fix The Error 3371 QuickBooks Status Code 1

The user should be aware of the need for a backup before embarking on solutions to fix this error. Next, we will discuss solutions to resolve this error.

Solution 1: Updating Windows

  • Press the Start button.
  • Then choose Windows Update from the All Programs menu.
  • The Windows latest versions will now be listed.
  • Wait a few minutes after clicking on the latest update. 
  • You must reinstall QuickBooks Software after the Windows update. 
  • You can then restart the PC to verify the error.

Solution 2: File ECML Removal & File Entitlement Rename

This error usually occurs when the QuickBooks software cannot open the company file after the installation fails. Below are the instructions for diagnosing the error.   

  • To access the Run window, press Windows + R simultaneously on the keyboard.
  • Under the Run window, type up C:\ProgramData\Intuit\Entitlement Client\v8 & hit OK. 
  • Following this, Window Explorer will open in the area where all HTML files are located.
  • Using the right-click menu, the user can choose Delete after finding the ECML file.
  • Close windows. 
  • In the end, you need to re-register QuickBooks.  

Solution 3: Recreate the ECML File & OS Update

We will update the OS to the current version. Then we will recreate the ECML file so that we can fix the QuickBooks error 3371.

  • Press the Start button.
  • Then choose Windows Update from the All Programs menu.
  • The Windows latest versions will now be listed.
  • Wait a few minutes after clicking on the latest update. 
  • You must reinstall QuickBooks Software after the Windows update. 
  • Replace entitlementDataStore.ECML and solve the registration and entitlement problems. 
  • Lastly, you should re-install QuickBooks to see if the error persists. 

Solution 4: QBs Tool Hub 

Most QuickBooks errors can be resolved with the QuickBooks Hub Tool. Read below for more.

  • Firstly, close all applications related to QBs.
  • Download the QuickBooks Tool Hub and run it on your PC.
  • Click on the Program Issue tab in the side panel.
  • There are two options now. Click the green colored-tab “Quick Fix my Program”.
  • Click the OK button.
  • You can now open the file in QuickBooks software.

Solution 5: QuickBooks File Doctor 

QuickBooks File Doctor works on all QuickBooks versions and can fix most errors and problems. File Doctor automatically detects errors in installations, updates, and networks, and resolves them instantly.

You can use the Quickbooks file doctor tool in two ways. You can use the tool directly from Quickbooks or via the tool hub. Let’s talk about how the QuickBooks Tool Hub allows us to access the QuickBooks File Doctor Download tool.

  • The first step is to launch Quickbooks Tool Hub.
  • You are now required to select the Company File Issues tab.
  • The Run QuickBooks File Doctor button appears in green. Click it. 
  • Next, select the specific issue-related company file.
  • The tool auto-scans and detects the problems within a few moments. 
  • In no time, the errors will be corrected. Simply launch QuickBooks to check if the errors have been corrected.

Final Words

This article is a support handbook for all the QuickBooks users stuck with Error 3371 QuickBooks. With our 5 detailed & easy solutions, you will be able to clear out any such QuickBooks errors in no time. We hope you will get through our solutions easily.

About Ambika Taylor

Myself Ambika Taylor. I am admin of For any business query, you can contact me at [email protected]