Oh no, your forklift has broken down, and you need forklift repair services before you can finish the day’s work!
Never fear. Finding the best forklift repair company is easier than you might think. Surprising, we know.
Still, wrenching on what seems, at first glance, to be a rare vehicle to work on is a popular source of income for industrial mechanics everywhere. So, here are our top tips for finding the best company to repair your forklift and get you back on schedule.
Brush up on Your Forklift Repair Knowledge
We know this sounds like us telling you to fix your own darn broken forklift. We promise we’re not that tongue in cheek!
Instead, we’re trying to say that you need at least a baseline level of knowledge about forklifts and forklift repair, and when to hire forklift repair services for the job.
You might even be able to fix the break yourself! (Unless there has been damage to moving parts or the electrical system, then hire a professional!)
Ask for the Forklift Repair Company’s Qualifications
During your research into common forklift repairs, you should also look for the qualifications that forklift repair people need to earn to become a working pro.
With this step, you get peace of mind, and the company you choose gets business. It’s a win-win.
Ask About a Quality Guarantee
Does the shop you contact stand behind their work 100%?
Anytime you invest in a high-value and high-cost repair like this, you have to ask yourself if the company you use will be willing to come re-repair your equipment if their first attempt didn’t take. They should do so at a significantly reduced price or for free.
Having a lift break after a repair is a rare occurrence, but if you’re investing a lot of money into a repair, then it’s good to know that your efforts will be worthwhile.
So, when you contact the repair company, ask them if they offer a warranty before proceeding.
Ask for Referrals
After you’ve shopped for the perfect forklift company for your needs and situation, you can start asking for referrals.
Contrary to common knowledge, asking for referrals can be a tricky business. Start asking too early, and you’ll be overwhelmed with input. Ask too late, and you might be out of time to find any reviews.
Instead, start asking around when you’ve created a shortlist of companies.
Get an Estimated Cost of Their Forklift Repair Services
This step should be dead obvious to most people, so we’ve listed it last, but it’s still worth mentioning.
When you first contact the repair service you would like to use, be sure to get a quote. No one wants an unexpectedly hefty bill after a necessary repair.
Be a responsible customer and get that quote first!
Now, Get Out There and Find the Perfect Repair Service for You!
We know this sounds like a lot, but don’t worry! Just remember to do your research and ask the right questions. More than anything though, don’t try an extensive repair yourself! Leave that job to the pros, they’ll be able to get your forklifts up and running safely.
Finally, we hope that you find the forklift repair services you’re looking for!
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